Comments on: The Wow Factor, Japanese-Style http://christophercummings.com/2009/06/16/the-wow-factor-japanese-style/ ChristopherCummings.com - Product Management Blog Thu, 02 Feb 2012 15:58:28 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Brooke Richards @ Japanese Pop http://christophercummings.com/2009/06/16/the-wow-factor-japanese-style/comment-page-1/#comment-3665 Brooke Richards @ Japanese Pop Fri, 06 Aug 2010 10:14:55 +0000 http://christophercummings.com/blog/?p=1194#comment-3665 In ourcompetitive world unless we differentiate our product with wow factors there is very less chance to gain customer roylty. It is not just about new technology, functionality, cost and quality but also to help your customer when they need support. In ourcompetitive world unless we differentiate our product with wow factors there is very less chance to gain customer roylty. It is not just about new technology, functionality, cost and quality but also to help your customer when they need support.

]]> By: DB http://christophercummings.com/2009/06/16/the-wow-factor-japanese-style/comment-page-1/#comment-554 DB Sun, 28 Jun 2009 11:30:05 +0000 http://christophercummings.com/blog/?p=1194#comment-554 WANT! WANT!

]]> By: theschnack http://christophercummings.com/2009/06/16/the-wow-factor-japanese-style/comment-page-1/#comment-550 theschnack Fri, 19 Jun 2009 00:51:43 +0000 http://christophercummings.com/blog/?p=1194#comment-550 <p>My kid & I go ‘whoa’ @BaskarG: Check this out: Product Mgt Meets Pop Culture (at @chriscummings01 site: <a href="http://bit.ly/5C1QL" rel="nofollow">http://bit.ly/5C1QL</a> ) #prodmgmt</p> <p><i>This comment was originally posted on <a href="http://twitter.com/theschnack/statuses/2230968252" rel="nofollow">Twitter</a></i></p> My kid & I go ‘whoa’ @BaskarG: Check this out: Product Mgt Meets Pop Culture (at @chriscummings01 site: http://bit.ly/5C1QL ) #prodmgmt

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]]> By: BaskarG http://christophercummings.com/2009/06/16/the-wow-factor-japanese-style/comment-page-1/#comment-549 BaskarG Thu, 18 Jun 2009 17:41:38 +0000 http://christophercummings.com/blog/?p=1194#comment-549 <p>Check this out….Product Management Meets Pop Culture <a href="http://bit.ly/5C1QL" rel="nofollow">http://bit.ly/5C1QL</a></p> <p><i>This comment was originally posted on <a href="http://twitter.com/BaskarG/statuses/2225416655" rel="nofollow">Twitter</a></i></p> Check this out….Product Management Meets Pop Culture http://bit.ly/5C1QL

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]]> By: Jim_Holland http://christophercummings.com/2009/06/16/the-wow-factor-japanese-style/comment-page-1/#comment-548 Jim_Holland Thu, 18 Jun 2009 13:24:31 +0000 http://christophercummings.com/blog/?p=1194#comment-548 <p>Does your #prodmgmt have a WOW factor? by @chriscummings01 <a href="http://bit.ly/5C1QL" rel="nofollow">http://bit.ly/5C1QL</a></p> <p><i>This comment was originally posted on <a href="http://twitter.com/Jim_Holland/statuses/2222041644" rel="nofollow">Twitter</a></i></p> Does your #prodmgmt have a WOW factor? by @chriscummings01 http://bit.ly/5C1QL

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]]> By: Patrick http://christophercummings.com/2009/06/16/the-wow-factor-japanese-style/comment-page-1/#comment-547 Patrick Wed, 17 Jun 2009 19:22:43 +0000 http://christophercummings.com/blog/?p=1194#comment-547 What great photos - thanks! What great photos – thanks!

]]> By: Christopher Cummings http://christophercummings.com/2009/06/16/the-wow-factor-japanese-style/comment-page-1/#comment-546 Christopher Cummings Wed, 17 Jun 2009 14:08:26 +0000 http://christophercummings.com/blog/?p=1194#comment-546 @PuristProductManagement - That's awesome: When customers find high value in an offering despite its faults, you know you have a good product with loyal customers :-) @Chris - I think the big "WOW!" is really rare. But there are quieter moments that can be just as moving--where you know that a connection has been made, and the customer has fallen in love with your product. @PuristProductManagement – That’s awesome: When customers find high value in an offering despite its faults, you know you have a good product with loyal customers :-)

@Chris – I think the big “WOW!” is really rare. But there are quieter moments that can be just as moving–where you know that a connection has been made, and the customer has fallen in love with your product.

]]> By: Chris Steele http://christophercummings.com/2009/06/16/the-wow-factor-japanese-style/comment-page-1/#comment-545 Chris Steele Wed, 17 Jun 2009 08:31:13 +0000 http://christophercummings.com/blog/?p=1194#comment-545 WOW! Great post Chris. You really know when you get the "wow" from a customer, even if they don't shout out they often "ooh" and "ahh", or nudge each other. You just know that you've turned their world upside down in that moment! WOW! Great post Chris.
You really know when you get the “wow” from a customer, even if they don’t shout out they often “ooh” and “ahh”, or nudge each other. You just know that you’ve turned their world upside down in that moment!

]]> By: AlenZukich http://christophercummings.com/2009/06/16/the-wow-factor-japanese-style/comment-page-1/#comment-552 AlenZukich Tue, 16 Jun 2009 15:03:54 +0000 http://christophercummings.com/blog/?p=1194#comment-552 <p>Wow…RT @chriscummings01: Oh, yeah; did I mention there’s now a 60-foot tall robot in Japan? <a href="http://bit.ly/giantRobotInJapanForReal" rel="nofollow">http://bit.ly/giantRobotInJapanForReal</a></p> <p><i>This comment was originally posted on <a href="http://twitter.com/AlenZukich/statuses/2193150444" rel="nofollow">Twitter</a></i></p> Wow…RT @chriscummings01: Oh, yeah; did I mention there’s now a 60-foot tall robot in Japan? http://bit.ly/giantRobotInJapanForReal

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]]> By: PuristProductManagement http://christophercummings.com/2009/06/16/the-wow-factor-japanese-style/comment-page-1/#comment-551 PuristProductManagement Tue, 16 Jun 2009 15:00:07 +0000 http://christophercummings.com/blog/?p=1194#comment-551 I solved a problem that they'd lived with for so long, that they didn't even recognise it as a problem - and for that they love my product, despite its kinks :) I solved a problem that they’d lived with for so long, that they didn’t even recognise it as a problem – and for that they love my product, despite its kinks :)

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