We Just Launched Our New Chatbot Product EngageOne Converse!

By night, I’m an infrequent blogger and podcaster. By day, I’m a Senior Product Manager at Pitney Bowes. And today I’m excited to announce the launch of the product I’m leading called EngageOne Converse. Quick, affordable, low-risk chatbot solution from Pitney Bowes. Proud of the team and all involved. Our […]

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Product Management Joke: CEO Pool Party

A CEO throws a pool party for her employees. Giddiness turns to fear as her employees arrive and find their boss’ Olympic-size swimming pool swarming with over a dozen live sharks. “As you know,” the CEO says, “I value courage. Courage is what made me the success I am today. […]

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Book Review: Competing Against Luck

Competing Against Luck: The Story of Innovation and Customer Choice by Harvard Business School professor Clayton Christensen strives to answer these key business questions: Is innovation truly a crapshoot? Or is innovation difficult because we don’t know what causes it to succeed? The book is 288 pages so it’s not […]

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