“It’s time to tighten things up around here!”
Read MoreArchive for November, 2009
WKRP "Turkeys Away" … In 10 Screencaps Or Less
Today: We’re recapping “Turkeys Away”, the beloved Thanksgiving Day episode of seventies sitcom WKRP In Cincinnati… in 10 Panels Or Less™. Tomorrow: We’ll use this story recap as a springboard into this week’s topic: Micromanagement. < SPOILER WARNING > Key plot points from this 30-year-old sitcom are pictured herein. You […]
Read MoreAttention PMs: Your Alleged Concern For The Environment Does Not Justify Charging Customers Extra To Receive A Paper Statement
Advice for a customer-oriented price-hike communication plan.
Read MoreToday’s Product Management Haiku: Launch Disaster
No clear goals for launch No cross-functional launch team Blamestorm imminent
Read MoreGreat Apologies Product Managers Can Learn From (Plus, One Of My Own)
Examining the elements of truly great apologies, with examples.
Read More