Saying “no” is a popular topic among Product Managers. Unfortunately the “Just Say No” approach often isn’t enough because it ignores the aftershocks and the complexity of tangled emotions and legitimate business needs underscoring the initial request.
Reflecting on the past year is a great way to gear up for the new year. A chance to review, to understand, to benefit from what we’ve learned.
But who has time for any of that?
Neil’s lecture provided many insights into customer perception, product experience, and customer analysis. And he shook up my go-to value proposition framework.
Let’s be honest: 2010 was an exciting but turbulent year. To celebrate some hard-won personal and professional successes, I decided to get a tattoo. Because a) it’d be awesome, and b) why not?
After much deliberation, I decided to go with a classic Batman symbol on my shoulder:
It didn’t hurt as much as you might think.
But this isn’t a story about my tattoo. This is a story about product management in unlikely places…