Product Management Meets Pop Culture – Page 19

I Believe Them Because: A Difference In Value Proposition Frameworks

Neil provided many insights into customer perception, product experience, and customer analysis. And shook up my go-to value proposition framework.

Top 3 Product Management Lessons From Steve Jobs

Here’s to the crazy ones…

Netflix: Making things more complex and inconvenient isn’t the answer

Reed’s apology was average — and this is coming from me, someone who knows a thing or two about apologies to customers.

Why is Netflix screwing me over? A product management perspective

Is this deliberately creating dissatisfaction?

Gamification and Product Management

ProdMgmt Talk is a weekly Twitter event where product management professionals lead discussions on a particular topic via the #prodmgmttalk hashtag. I recently guest-starred on a talk about a topic near and dear to my heart: gamification. Topics included… Which companies have you observed tapping into people’s everyday activities to […]

Elisabeth Sladen Knew How To Manage A Brand

Brand management is not just replying to people on Twitter.