Product Management
Handling Awkward Conversations As A Product Manager
This three-step approach usually works, regardless of the particulars.
Read MoreI Believe Them Because: A Difference In Value Proposition Frameworks
Neil provided many insights into customer perception, product experience, and customer analysis. And shook up my go-to value proposition framework.
Read MoreNetflix: Making things more complex and inconvenient isn’t the answer
Reed’s apology was average — and this is coming from me, someone who knows a thing or two about apologies to customers.
Read MoreWhy is Netflix screwing me over? A product management perspective
Is this deliberately creating dissatisfaction?
Read MoreYoshihiro Nishimura Shows Product Managers How To Deal With Bad Apples In The Office
The unapologetically bizarre film “Vampire Girl vs. Frankenstein Girl” shows how to deal with bullies and crazy co-workers.
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