Examining the elements of truly great apologies, with examples.
Read MorePost Tagged with: "Product Management"
Terrible Corporate Apologies Product Managers Can Learn From
“I’m sorry.” Said correctly, those two words can help repair broken trust. Said incorrectly, they can burn bridges forever.
Read MoreCelebrating One Year Of Product Management Meets Pop Culture!
Here’s to another 365 days of weird hair movies and mistakes we can retroactively laugh at and learn from!
Read More
Career Advice From Captain Lou Albano
Depending on your industry, you probably don’t want to pin rubber bands to your face.
Read MoreDoes Product Management Require Confidence? Sho’Nuff!
Some of this week’s conversations on Twitter made me question whether Product Managers really have The Glow.
Read MoreThe Problem With Personas
Like any tool or Magic Mushroom, personas can be used for good or evil.
Read More