Generally, it’s a bad idea to confront liars in public. Especially if you’re in the adults-only section.
Read MoreProduct Management Meets Pop Culture
Welcome to Product Management Meets Pop Culture, or PMMPC for short. This is my blog where we use movies, comics, and other pop culture ephemera to illustrate product management lessons that anyone can start using immediately.
Dive right in, won’t you?
R2-D2 Whistles Excitedly: Watch Out, Product Manager! That Customer Is Lying!
Why do customers lie?
Read More Star Wars: R2-D2 Kicks Butt, Takes Names
Today: We’re summarizing Star Wars: The Clone Wars “Duel of the Droids”… in 10 Screencaps Or Less™.
Tomorrow: We’ll use this story summary as a springboard into a discussion on how to tell if your customers are lying to you. (Cue the suspenseful music swelling in background!)
Read MorePredictably Irrational: Product Management Book Review
Do you know why we sometimes find ourselves excitedly buying things we don’t really need?
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Bonus Content! 12 Star Wars Posters You’ve Never Seen Before
When I went out to Barnes & Noble to purchase Predictably Irrational for the Product Manager’s Book Club, I couldn’t help but notice The Star Wars Poster Book–and buy it immediately.
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Hulk Smash! How To Say "No" To A Customer–And Make Them Love You
As a Product Manager, there are at least three times you should know when to say “no”…
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